Sono Bello Orlando

Arrived for my 1pm on 12/15 Pre Op appointment and Was left in a freezing cold exam room , half dressed for 90 minutes and the doctor never showed up for my exam. Very , very uncomfortable especially since it sounded like they were having a Christmas party. I walked out at 2:30 without having the doctor or any other person coming in to check on me

Absolute worse experience, from customer service to the procedure and doctor himself. I went in for lipo for some problem areas, while being assessed at initial visit the doctor recommmended I do a tummy tuck as well to get the best results possible. Him being the expert in this field I agreed and scheduled the procedure,paying cash. At the first post op appointment I expressed my concerns on how things were healing and how the results were not what I was expected nor were they what I was told they would be, the doctor said to wait the remaining months and I should see the outcome I was guaranteed. Unfortunately, after the 6months the results weren’t what they should have been and I went in to schedule a revision. I was told a revision wouldn’t be possible for me and therefore I had left a google review to inform future clients that sono bello does NOT honor their policy of guaranteed results or money back. I was then contacted by corporate stating they can schedule a revision for me but I would need to first take down the google review, which I did. Once the review was taken down and the revision was scheduled I went in for final assessment before procedure. I was then informed that the doctor will not do the work and I had to drop down to an unrealistic weight first without even taking my gown off to assess my BMI or body fat. I am an avid gym goer and weight lifter therefore the number on the scale is muscle and I don’t have any fat that I could drop without it being considered unhealthy. All in all I would highly recommend going elsewhere and avoid sono bello due to the fact they don’t honor their policies and customer satisfaction is false advertisement. After going down the rabbit hole of reviews it seems this is a constant issue with Sono bello. Customer relations is poor and so is the results. Seems they do half of what they promise and take the money and run. With mine that is definitely the situation as when I went in for revision I only asked for the areas they missed to be done properly as I paid over 13k in cash. But corporate declined and as I said before I would have to drop weight although my body fat is only at 9.6%. When corporate reads this and wants to resolve the issue then you can issue a refund. This review I will not be removed as you made me do last time.